Mazin Shapo is a seasoned FM professional with extensive experience leading FM consultancy services across public and private sectors. He specializes in transforming traditional O&M models into integrated Facility Management solutions, developing ISO 41001-aligned frameworks, SOPs, SLAs, KPIs, and governance structures. Mazin’s expertise includes managing CAFM/BIM-FM integration, mobilization, budgeting, and lifecycle planning. He conducts ISO audits and delivers comprehensive FM training (CFM, FMP, ISO, LEED). Additionally, Mazin provides strategic advice on ESG, energy efficiency, and waste management, representing TOROZZ at conferences and client panels. His work supports FM readiness and PPP initiatives, ensuring sustainable and optimized facility operations.