Duncan is an innovative, strategic thinker and change manager, with a creative approach to business problems and challenges resolution.

His demonstrated strength is an ability to incisively assess complex organisational issues, determine quickly what’s critical for business success and link operational activities to strategic initiatives through the planning and implementation process.

Duncan’s integrated approach enables him to successfully extend business planning and management practices to secure improved ROI’s and outcomes from investments in alternative strategies. He is always seeking increased productivity or greater flexibility with strategic performance based thinking to cope with continual business improvement including the need for recognition and adoption of AI in FM

Duncan is a founding Life Member of FMA Australia, Past Chairman of Global FM and current international Chairman of ISO/TC 267 – Facility Management. He is a highly sought speaker, publisher and author. Most importantly, his passion is on people and their interaction with the built environment.